Information We Collect
We may collect various types of information to enhance your experience with us. This includes reservation and stay preferences, which help us tailor our services to your needs. We also gather account information, such as your username and password, as well as device information like IP addresses and browser types to improve our website functionality.
On-Site Service Interactions
When you interact with our on-site services, we may collect data related to your activities. This includes information about your preferences during your stay, such as room service requests or amenities used. Such data helps us provide better service and ensures that your needs are met during your visit.
Gameplay Interactions
If you engage in gameplay activities, we may collect information about your gameplay interactions. This data is essential for ensuring fair play and maintaining a safe environment for all guests. We use this information to monitor gaming activities and to address any concerns that may arise.
How We Use Your Information
Your information is used to deliver hospitality services effectively. We may use your data to personalize your experience, ensuring that your preferences are recognized and catered to during your stay. Additionally, we utilize the information to enhance guest relations, allowing us to respond to inquiries and resolve issues promptly.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us remember your preferences and understand how you interact with our site. You may manage your cookie preferences through your browser settings, but disabling cookies may affect your experience.
Data Protection
We take data protection seriously and implement measures to safeguard your information. We do not sell or rent your personal data to third parties. Access to your information is limited to authorized personnel who require it for service delivery. We regularly review our security practices to ensure your data remains protected.
Your Rights
You have rights regarding your personal information. You may request access to your data, correction of inaccuracies, or deletion of your information at any time. To exercise these rights, please contact us at [email protected]. We are committed to addressing your requests in a timely manner.
Updates to This Privacy Disclosure
We may update this privacy disclosure from time to time to reflect changes in our practices. We encourage you to review this document periodically for any updates. Your continued use of our services after changes have been made signifies your acceptance of the revised terms.